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How to Connect with Clients & Customers — and Keep Them Coming Back – September 18

September 18, 11:30 am - 1:30 pm | Free

Register now. Space is limited. LUNCH IS INCLUDED!

Bring a friend, client, or prospective client and you will be a hero!  

What are the secrets to connecting with clients and customers – and getting them to keep coming back? Join these two NC-based professional speakers for this FREE innovative seminar that will give you proven methods to connect, win and wow your customers for life!

Discover how to work smarter by cultivating the customers you already have, rather than incessantly pounding the pavement for new prospects. You’ll leave rejuvenated and committed to serving your clients with proven, creative online and offline systems and strategies.  Most importantly, you’ll transform your clients into life-timers rather than one-timers.

Co-hosted by Joe Novara (Speaker, Coach, & Author) and Nancy MacCreery, MBA (Speaker & Marketing Pro). Arrive at 11:30 am to register and network. Presentations starts promptly at 11:55am. Plan to stay until 1:30 for exciting prize drawings, special offers, and abundant networking opportunities. 

How do we show our clients that we value and appreciate them? That they are important to us? When we do, our clients sing our praises, helping to build a positive word of mouth business. Joe Novara will share three great practices for nurturing relationships with your current clients and many more to come. These are the same practices greats such as Bob Burg and Dr. Ivan Misner have used to grow their huge referral based organizations.

Satisfied, happy customers are key to referrals and growing your business. But customers aren’t always transparent or vocal about their perceptions. How do you find out? After Nancy MacCreery’s engaging presentation “Using Customer Insights to Grow Your Referrals … and Your Business” attendees will walk away with a better appreciation of the importance of understanding your customer’s perceptions and ways to create a process to measure it.

We look forward to seeing you there!



September 18, 2018 11:30 am
September 18, 2018 1:30 pm
Event Category:


Nova Associates, LLC


The Frontier
800 Park Offices Dr Research Triangle Park, NC 27709 United States
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